FAQ
+ WHAT IS CEREMONY MATCHA, AND HOW IS IT DIFFERENT FROM REGULAR GREEN TEA
Ceremony Matcha is a high-quality, stone-ground green tea powder made from shade-grown tea leaves. Unlike regular green tea, where leaves are steeped and discarded, matcha involves consuming the entire leaf, resulting in a more concentrated source of nutrients, antioxidants, and caffeine.
+ HOW SHOULD I PREPARE CEREMONY MATCHA?
To prepare Ceremony Matcha, add 1-2 grams (about half a teaspoon) of matcha powder to a bowl, then add a small amount (40-50ml) of warm (not boiling) water. Use a pre-soaked bamboo whisk to froth until smooth and frothy, then add more water or m*lk of choice for a creamy matcha latte.
+ CAN I DRINK CEREMONY MATCHA ON AN EMPTY STOMACH?
We recommend drinking it after a light meal or warm water with lemon for a sustained energy and focus.
+ WHAT ARE THE HEALTH BENEFITS OF CEREMONY MATCHA?
Ceremony Matcha is packed with antioxidants, particularly catechins like EGCG, which support overall health. It promotes calm, sustained energy without the jitters, enhances focus, and can support metabolism, making it a great addition to your wellness routine.
+ HOW SHOULD I STORE MY CEREMONY MATCHA TO KEEP IT FRESH?
To maintain freshness, we recommend storing your matcha in the refridgerator. We recommend keeping it sealed tightly in its original packaging or an airtight container. For optimal flavour and quality, consume your matcha within 1-2 months of opening.
Payments & Safety
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
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We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Warranty & Repair
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.
In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.